You can book directly through our website by selecting your desired experience and completing the reservation form. Once your booking is confirmed, you’ll receive an email with all necessary details, including your itinerary, meeting point, and guide information.
Yes, advance reservations are recommended as most of our guided experiences have limited group sizes to ensure personalized attention. We suggest booking at least 48 hours before your preferred date.
Absolutely! We offer experiences ranging from easy scenic walks to more challenging hikes. Each experience clearly lists its difficulty level so you can choose one that best matches your fitness and comfort.
We recommend carrying a small backpack, water, sunscreen, a hat, insect repellent, and your camera. For hiking and trekking experiences, wear comfortable shoes and light, breathable clothing. Specific gear or items (like trekking gaiters or torches) will be provided when required.
Yes, most experiences include refreshments or a meal, such as a picnic breakfast or lunch. Details are mentioned under the “What’s Included” section of each experience page. If you have dietary restrictions, please inform us in advance.
Your safety is our top priority. All experiences are led by qualified naturalists and local guides trained in first aid and safety protocols. We also ensure all treks and routes are regularly inspected and approved for safe travel.
Many of our experiences are suitable for families and older travelers. Age and fitness recommendations are listed under each activity. Our team is happy to suggest options that match your comfort and ability levels.
Safety always comes first. In case of heavy rain, storms, or unsafe trail conditions, your experience may be rescheduled or refunded. We’ll notify you as early as possible and assist with alternative arrangements.
Each experience page includes location details, maps, and directions. You can reach most trailheads by private transport, tuk-tuk, or arranged transfers. If you need assistance organizing transport, our team can help coordinate it for you.
Cancellations made at least 24 hours before the scheduled experience will receive a full refund. Last-minute cancellations may incur a fee to cover guide and logistics costs. Weather-related cancellations are fully refundable or can be rescheduled at no cost.